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ADA Eligibility Program

ADA Eligibility Program

STA, in partnership with the Solano County transit operators, launched a NEW Countywide In-Person Americans with Disabilities Act (ADA) Eligibility Program in July 2013. The old paper-based application process has been replaced with a more personalized in-person process where a qualified professional interviews applicants and, if needed, assesses the applicant's physical and functional ability to use fixed route transit. Medical verification from a health care professional will no longer be required. 

To schedule an in-person assessment, or for more information, please contact Solano County Paratransit Eligibility at (707) 541-7184.  Hours of Operation: Mon-Fri, 8am-5pm. No Voicemail.

The primary goals of the NEW Countywide In-Person ADA Eligibility program are to:

  • Make more accurate ADA eligibility determinations
  • Ensure high quality paratransit service for passengers who truly need the service
  • Promote alternative transportation modes for people who may be able to use fixed route and other transportation options

ADA eligibility assessment centers are located in each city throughout Solano County, and complimentary paratransit rides to and from the assessment center are provided for the applicant upon request. Below is a list of locations where the in-person assessments are held.

150 East L Street, Benicia
Rio Vista
Senior Center
25 Main Street, Rio Vista
Vallejo Transit Center
311 Sacramento Street, Vallejo
Florence Douglas Senior Center
333 Amador Street, Vallejo
Transportation Center
220 N. Jefferson St, Dixon

Suisun City
City Hall
701 Civic Center Blvd, Suisun City




Transportation Center
2000 Cadenasso Drive, Fairfield
City Hall
Public Works Department
650 Merchant Street, Vacaville




ADA Paratransit 

If you have questions about the Countywide In-Person ADA Eligibility Program, you may call STA's Transit Mobility Coordinator Kristina Holden at (707)-399-3234 or email

Download the Frequently Asked Questions (FAQs) for the Countywide In-Person ADA Eligibility Program for Solano County.